Frequently Asked Questions

Most frequent questions and answers

Who are parties suitable for?

Our parties are suitable for kids aged 2 – 10 years.

When do I arrive for the party?

Party family should arrive 15 mins before the party starts to allow time to check-in and take shoes off etc.

Do you have private party rooms?

Our party rooms are unfortunately out of action. We are currently only offering the DIY Party Package on the ground floor.

How long do parties go for?

Parties have an unlimited playtime.

When are parties available?

Parties can be booked on weekends and weekdays all year round – including school holidays.

Can I bring my own food in?

No. Jumbos Playland has a strict food safety program in place and DOES NOT PERMIT OUTSIDE FOOD TO BE BROUGHT INTO THE PREMISES. Birthday cakes and baby food excluded.

Can I decorate?

You can add themed table decorations but please refrain from decorations such as confetti, party poppers and the likes.

How many kids can be invited?

During post-COVID restrictions, table of 10 max, if you have more guests we can allocate an additional table. These cannot be moved/rearranged.